Agreement terms for Visma Start/Standard.
Parties to the agreement
The agreement is entered into on behalf of Visma Innkjøpssamarbeid between Thon Hotels, hereinafter called the Supplier, and the Customer. Customer means the parent company and subsidiaries in which the parent company has a shareholding of more than 50%. Supplier means the participating hotels in the Thon Hotels Group at any given time.
The Customer shall use the Supplier as its preferred supplier of hotel services.
A summary of the benefits of the agreement and the obligations of the parties are described in this agreement.
Nature of the agreement
This agreement governs discounts on both hotel stays and conferences.
Hotel stays – the agreement has a dynamic pricing structure, which means that the rate varies according to demand, the day of the week, and the time of booking. Under this agreement, the standard nightly rate at any given time will form the basis of the discounted contract rate. The rate is specified for one person per night in a standard room, including breakfast.
Conferences – the agreement has a dynamic pricing structure, which means that the rate varies according to demand, the day of the week, and the time of booking. Under this agreement, the standard rate for conference and other event packages at any given time will form the basis of the discounted package rate. The discounts apply to day packages and full-board packages at all hotels that offer this.
Rates and payment terms
Visma Innkjøpssamarbeidet has negotiated competitive rates on the basis of an anticipated volume of up to 500 room nights per Customer at the Supplier’s hotels.
For hotel stays at the Supplier’s hotels in Norway and Sweden, the contract rates apply for one person per room per night. The rate includes breakfast.
Hotel stays – the contract rates for hotel stays apply to individual travellers. The Supplier uses dynamic pricing for its hotels. This is based on the market, demand, and the time of booking and can change from day to day. For Visma Start/Standard, a discount of 10–20% is given on the Supplier’s standard rates (Flex A to Flex H) depending on the time of booking.
← 4 days
From four days before and up to the date of arrival, you receive a 10% discount on that day’s standard rate with complete flexibility to amend or cancel your booking up to 16:00 on the date of arrival.
From 5–12 days before arrival, you receive a 17% discount on that day’s standard rate. You also have the flexibility to amend or cancel your booking up to 16:00 on the date of arrival.
From 13 days or more before arrival, you receive a 20% discount on that day’s standard rate. You must pay for your stay at the time of booking. Cancellations can be made within 24 hours of booking if the date of arrival is two or more days after the date of booking. For stays where the date of arrival is the day after the date of booking, cancellations must be made within four hours of booking. No amounts paid will be refunded after the expiry of the cancellation period.
The customer is free to book any price category that is available at any given time. Please note that special conditions may apply to bookings made for price categories other than the contract price.
Conferences – contract prices for conferences and other events apply to all Thon hotels that offer day packages and full-board packages. This discount is only given to groups of more than 10 people. For Visma Start/Standard, the 10% discount is on the Supplier’s standard price levels for day packages and full-board packages (“DP KK 1–9” and “HP KK 1–9”). The customer therefore receives a 10% discount on the day’s standard package rate.
To receive the discounts for Visma Start/Standard stays, the booking must be made using Visma’s portal www.fordelbedrift.no or via thonhotels.no.
To receive the benefits of Visma Start/Standard conference discounts, the enquiry must be sent to the following address: or addressed to your Account Manager at Thon Hotels. You can also contact the Thon Hotels Service Centre on Tel. +47 815 52 400 to book. Our dedicated conference team will get back to you quickly with a specific discounted quote.
The Supplier accepts the most popular credit and debit cards (Amex, Visa, MasterCard and Diners). Payment for rooms must be made directly to the hotel and guests are personally responsible for their bill.
In the event of changes to government charges that are outside the control of the Supplier, the prices stated in this agreement shall be adjusted accordingly. The Supplier reserves the right to and will implement a price adjustment on 1 January each year. Changes will also be announced on “My Page” which you can access via Visma’s portal or at thonhotels.no
All prices stated in this agreement are inclusive of value-added tax (VAT).
The prices of overnight stays or conferences and other events do not attract commission. The 10% discount shall not apply if a travel agent or PCO is involved in the conference enquiry.
Registration and statistics
On registration as a Visma Start/Standard customer at Thon Hotels, you will receive a welcome letter containing details of how to book overnight stays and conferences. You will be given your own customer code and you will be able to track your statistics at “My Page”, which you can access via Visma’s portal www.fordelbedrift.no or at thonhotels.no. These statistics include number of room nights, room turnover and the average price per year.
Conference statistics will not be visible on “My Page”, but your contact at Visma Innkjøpssamarbeidet or Thon Hotels will be able to help you with this.
The Customer undertakes to provide information about the agreement internally within their company, including information about the terms and benefits of the agreement, and to refer to the agreement in the company’s travel policy. The customer code allocated must be used when booking hotel stays and conferences.
Bookings/cancellations and loyalty programme
Bookings and cancellations for hotel stays can be made through Visma’s portal www.fordelbedrift.no or at thonhotels.no. Bookings made through channels other than those indicated here will not provide the benefits available under the agreement. Bookings for conferences must be made through or addressed to your Account Manager at Thon Hotels.
The Supplier offers the Customer’s employees membership of the Thon DISCOVERY loyalty programme. For more information, please see “My Page” at thonhotels.no.
Rooms cannot be guaranteed to be available from the Supplier before 15:00 on the arrival date. Unless arrival after 16:00 has been agreed and guaranteed in advance, the hotel is entitled to cancel the booking. Rooms can be cancelled up to 16:00 on the arrival date. The booker is financially responsible for unused guaranteed rooms (no-show). Check-out on the departure date is before 12:00 unless otherwise agreed. If the check-out time is not observed, the Customer may be charged for an additional night.
Different cancellation periods apply to conferences and these terms are stated in the individual conference contract entered into between the Supplier and the Customer.
All information provided on behalf of Visma Innkjøpssamarbeidet by the Supplier to the Customer in connection with this agreement shall remain the property of the Supplier. Such information must not be disclosed by the Customer without the consent of the Supplier other than in fulfilment of the terms of the agreement.
Termination of the agreement
This agreement may be terminated with immediate effect by either party during the period of the agreement if:
- a party suspends its payments, initiates statutory negotiations with creditors, enters into liquidation or is declared bankrupt.
- a party has committed a material breach of the agreement.
The notice period for the agreement during the agreement period is three months from either side. Notice of termination of the agreement must be given in writing.
If the Customer terminates its membership of Visma Innkjøpssamarbeidet, the Customer is obligated to inform the Supplier of this and the agreement shall cease to be valid.
Unforeseen circumstances (Force Majeure) outside the control of the Thon Hotels chain or the individual hotels (strike, lockout, fire, supply failures, etc.) shall entitle both parties to cancel the agreement without any obligation to pay compensation.
Duration of the agreement
This agreement shall come into force as soon as it has been entered into and shall remain in force for as long as you are a Customer under Visma Innkjøpssamarbeidet.
The agreement is saved on “My Page”, which can be accessed via Visma’s portal www.fordelbedrift.no and thonhotels.no.
The agreement comes into force once these terms have been accepted and from the time at which the Supplier has received such acceptance.