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Thon Hotels

Can I amend my reservation?

I reserved an Ordinary Rate/Member Rate

  • You may make changes to your reservation at any time, up until 16:00 the day of your arrival

You may make changes to your reservation by contacting the hotel directly, or by calling us, see contact details below.

I booked with a Corporate Contract/Negotiated Rate

  • You may make changes to your reservation at any time, up until 16:00 the day of your arrival

You may make changes to your reservation by contacting the hotel directly, or by calling us, see contact details below.

I booked a WebDeal

  • No changes can be made to reservations booked via WebDeal
  • If you cancel your reservation after the deadline, your payment cannot be refunded.

Would you like more flexibility? As a Thon DISCOVERY member, you enjoy discounts on accommodation and flexible terms and conditions when you book via our website.

I booked a special offer

  • In general, no changes can be made to reservations booked as special offers, but there are exceptions to this rule. Check your booking confirmation for more information.
  • If you cancel your reservation after the deadline, your payment cannot be refunded

Would you like more flexibility? As a Thon DISCOVERY member, you enjoy discounts on accommodation and flexible terms and conditions when you book via our website.

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Norway (+47) 21 49 69 00

Call us Monday-Thursday 08:00-21:00, Friday 08:00-18:00, or send an email to . We will respond within 24 hours, or on the first business day following the weekend or public holidays.

Brussels (+32) 2 700 78 78

Call us Monday-Friday 08:00-20:00 (Saturdays and Belgian holidays 09:00-17:00), or send an email to . We will respond within 24 hours, or on the first business day following the weekend or public holidays.

Rotterdam (+31) 10 413 47 90

Call us Monday-Thursday 08:00-17:00, Friday 08:00-18:00, or send an email to . We will respond within 24 hours, or on the first business day following the weekend or public holidays.