Brussels and Rotterdam guidelines
Because your health and safety is our first priority, we are building today the new tomorrow. We follow the advice of the national and local authorities and have therefore taken measures for guests and staff in order to avoid the spreading of COVID-19.
Throughout our hotels and residences:
- Antibacterial hand gel will be available to our guests in all public spaces
- Minimum distance of 1,5 meters between both guests and staff
- Furniture, equipment and contact points such as table tops, key cards, door handles, elevator buttons are disinfected on a regular basis
- Elevator use with maximum 2 persons
- Disinfectant wipes will be at the disposal of our guests in all rooms
- Staff, external contractors and suppliers have received clear guidelines on hygiene rules
- Contactless payment is strongly recommended
- Our hotels in Brussels, Rotterdam and Thon Residence Parnasse obtained the CovidClean Certification by Safehotels
We are ready for your next event or conference:
- We follow the necessary social distance in all our meeting rooms
- We offer you flexible conditions for your group and conference bookings: you can cancel your bookings free of charge up to 7 days prior to event/arrival date. Furthermore, the deposit is due only 7 days prior to event/arrival date
- We offer you the possibility to organize a hybrid event. Some participants will be present, others will join online. We offer you state of the art technical equipment to make your event a success
- Would you like to add more safety to your meeting? We are happy to propose you plexi glasses separating each table of participants
- No meeting without a refreshing break which we organize for you as seated coffee break, lunch or dinner. Social distancing and necessary hygiene measures assured
Only applicable for Brussels:
- Please make sure to wear your masks in all public areas of our hotels and residences
- Guests can decline housekeeping service in our hotels. The hotel will then offer a green voucher of 5 EUR which can be donated to a good cause. Guests who do want a refresh will have to leave the room during this service in order to keep the social distance (not applicable at our apartments)
- Fitness rooms are open at Thon Hotel EU and Thon Hotel Bristol Stephanie with a variety of hygiene measures in place. The Worldclass Fitness at Thon Residence Parnasse is open as well.
- The Twelve restaurant at Thon Hotel EU is open for lunch and dinner
- We serve breakfast, lunch and dinner in our restaurant. Room service is also available.
Our main mission is to bring back color to your day by providing you a customer oriented service with a high level of flexibility. Enjoy our unique Nordic touch in our colorful facilities.
Feel free to contact us for any questions you might have.