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Withdrawing points

Withdrawing points

  • Any hotel stays that you want to pay for using bonus points must be booked by calling Member Services on +47 815 55 566 or by sending an e-mail to no later than the day before your arrival. You can also make your booking directly with the hotel where you want to stay.
  • Please tell us when booking that you wish to pay with bonus points.
  • Walk-in bookings cannot be paid for with points.
  • Each hotel has a limited number of rooms set aside for bonus accommodation. There may be rooms available in other price categories, even if the rooms set aside for bonus accommodation are fully booked.
  • The required number of bonus points is deducted from the member’s Thon DISCOVERY account as soon as the booking is made.
  • Bookings made using bonus points can be amended or cancelled in accordance with the hotel’s cancellation policy. In the case of no-shows, Thon Hotels will still deduct the points for the booking you made.
  • Friends and family can enjoy bonus accommodation without the member staying in the hotel with them, as long as the member makes the booking through Member Services.
  • Two or more members cannot combine their points or transfer points to one another’s cards in order to reach the minimum required to withdraw and use points. Bonus points cannot be used as part-payment or withdrawn in cash form.
  • Account information will be disclosed only to the member, by contacting Member Services on +47 815 555 66, or by logging in to “My Page” at thonhotels.no and entering your member number and password.