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Thon Hotels

Terms

Agreement terms for Thon Business Deal.

Parties to the agreement

1.1

Business Deal is a collaboration between Thon Hotels and First Hotels, whereby we offer 120 hotels in Norway, Sweden, Denmark and Spain.

1.2

This agreement is entered into between Thon Hotels and you as the customer. Customer means the parent company and subsidiaries in which the parent company has a shareholding of more than 50%, or a specified purchasing organisation.

1.3

A summary of the benefits of the agreement and the obligations of the parties are described in this agreement.

Rates and payment terms

2.1

Rates are based on an anticipated volume of up to 500 room nights at our hotels.

2.2

For hotel stays at Thon Hotels in Norway and Sweden, the contract rates apply per room per night. Breakfast is included at all hotels in Norway and Sweden.

2.3

The contract rates apply to individual travellers. Thon Hotels uses dynamic pricing for its hotels, which means that rates may fluctuate from day to day. Business Deal provides a discount of up to 15% on Thon Hotels rates and up to 21% on First Hotels rates. This may result in fluctuations in the difference between the lowest standard rates and the Business Deal contract rate. The customer is free to book any price category that is available at any given time. Please note that special conditions may apply to bookings made for price categories other than the contract price. 

Separate terms apply to group or conference bookings. Bookings of more than 10 rooms are considered to be group bookings.

Number of days from booking to arrival Discount Restrictions
0–4 days 10% None
5–11 days 12% None
12 days or more 15% None

2.4

To receive the benefits of Business Deal, all bookings must be made through thonhotels.no.

2.5

Thon Hotels accepts the most popular credit and debit cards (Amex, Visa, MasterCard and Diners). Payment for rooms must be made directly to the hotel and guests are personally responsible for their bill.

2.6

In the event of changes to government charges that are outside the control of Thon Hotels, the prices stated in this agreement shall be adjusted accordingly. Thon Hotels reserves the right to and will implement a price adjustment on 1 January each year.

2.7

All prices stated in this agreement are inclusive of value-added tax (VAT). The prices do not attract commission.

Cooperation and monitoring

3

If the Customer delivers a volume above that which is agreed here, Thon Hotels will contact the Customer for further follow-up and to develop cooperation.

Information

4.1

The Customer undertakes to provide information about the agreement internally within their company, including information about the terms and benefits of the agreement, and to refer to the agreement in the company’s travel policy. The booking codes provided to the Customer under this agreement must be used when making bookings.

Bookings/cancellations and loyalty programme

5.1

Thon Hotels offers the Customer’s employees membership of its loyalty programme. For more information, please see Thon DISCOVERY.

5.2

Rooms cannot be guaranteed to be available from Thon Hotels before 15:00 on the arrival date. Unless arrival after 16:00 has been agreed and guaranteed in advance, the hotel is entitled to cancel the booking. Rooms can be cancelled up to 16:00 on the arrival date. If a room is paid for in advance, the booking can be cancelled within 24 hours of booking. If the booking is made on the arrival date, it can be cancelled within four hours.  The booker is financially responsible for unused guaranteed rooms (no-show). Check-out on the departure date is before 12:00 unless otherwise agreed. If the check-out time is not observed, the Customer may be charged for an additional night.

Confidentiality

6.1

All information provided by Thon Hotels to the Customer in connection with this agreement shall remain the property of Thon Hotels. Such information must not be disclosed by the Customer without the consent of Thon Hotels other than in fulfilment of the terms of the agreement.

Termination of the agreement

7.1

This agreement may be terminated with immediate effect by either party during the period of the agreement if:
- a party suspends its payments, initiates statutory negotiations with creditors, enters into liquidation or is declared bankrupt.
- a party has committed a material breach of the agreement.

7.2

The notice period for the agreement during the agreement period is three months from either side. Notice of termination of the agreement must be given in writing.

7.3

Unforeseen circumstances (Force Majeure) outside the control of the Thon Hotels chain or the individual hotels (strike, lockout, fire, supply failures, etc.) shall entitle both parties to cancel the agreement without any obligation to pay compensation.

Duration of the agreement

8.1

This agreement shall come into force as soon as it has been entered into and shall remain in force until it is terminated.

The agreement comes into force once these terms have been accepted and from the time at which Thon Hotels has received such acceptance.