Are your hotels wheelchair accessible?

Accessible hotels Most of our hotels in Norway offer accessible rooms. Some of our hotels in Brussels offer accessible rooms.

Are guide dogs permitted at your hotels?

Guide dogs are always welcome Guide dogs are permitted at all our hotels, with no additional charge.

Can I bring my dog or cat?

Four-legged guests Many of our hotels accept pets for an additional fee. Please note that our hotels have variying practicies and different possibilities regarding pets at the hotel. This is due to allergy.

Is breakfast included in my stay?

A great start to your day Breakfast is included at all our hotels in Norway. At our hotels in Brussels and Rotterdam, you can choose if you wish to include breakfast when you book your stay. You can always add breakfast upon your arrival.

I have food allergies / specific dietary needs. What do you offer?

Tailored to your needs We know that staying away from home can be challenging if you have food allergies, intolerances or follow a specific diet. This is why we do our utmost to meet your dietary needs at all our hotels in Norway, Brussels and Rotterdam. If you have allergies or specific needs, please ask our skilled restaurant teams for any information needed.

Do you have parking facilities at your hotels?

Parking When staying at Thon Hotels you don't have to worry about where to leave your car. In Norway, many of our hotels offer free parking. Other hotels offer parking for a fee. In Brussels and Rotterdam, we offer parking for a fee. See the parking facilities at our hotels in Norway, Brussels and Rotterdam.

Do you have electric car chargers at your hotels?

Charge your car while sleeping Electric car chargers are available at all hotels and residences in Brussels, providing you quick charging solutions for your electric car. You can find the electric car chargers in the hotels’ parking facilities, underground parking or outdoor parking. See the specific electric car charging facilities at each hotel in Brussels.

Which of your hotels have a gym?

Which hotels have a gym? Many of our hotels in Norway, Brussels and Rotterdam make sure that you keep your good routines while staying at our hotels. Several hotels have modern fitness rooms with state of the art equipment that you can use for free as a guest. Other hotels have agreements with local gyms that you can use for free or for a fee. See our hotels with fitness facilities

Is smoking allowed at the hotels?

Er røyking tillatt på hotellene? All our hotels are non-smoking hotels.

What is the minimum age to check in?

Er det aldersgrense for å overnatte? Our minimum check in age for an uncompanied check in is 18 years.

Do your hotels offer free Wifi?

Free Wifi for all our guests All our hotels in Norway, Brussels and Rotterdam offer you free Wifi. Just log in and start surfing!

Before Your Stay | FAQ - Customer Service

Please wait while we search for available rooms...

Customer service

We are searching for suitable hits for you ...

Sorry, we found no hits for your query

Parking possibilities
- Parking
  
  When staying at Thon Hotels you don't have to worry about where to leave your car.
  
  In Norway, many of our hotels offer free parking. Other hotels offer parking for a fee.
  
  In Brussels and Rotterdam, we offer parking for a fee.
  
  See the parking facilities at our hotels in Norway, Brussels and Rotterdam.
- Charge your car while sleeping
  
  Electric car chargers are available at all hotels and residences in Brussels, providing you quick charging solutions for your electric car.
  
  You can find the electric car chargers in the hotels’ parking facilities, underground parking or outdoor parking.
  
  See the specific electric car charging facilities at each hotel in Brussels.
  
  At Thon Hotels, we are aware of our environmental footprint and want to do what we can to reduce it.
Food & drink
- A great start to your day
  
  Breakfast is included at all our hotels in Norway.
  
  At our hotels in Brussels and Rotterdam, you can choose if you wish to include breakfast when you book your stay. You can always add breakfast upon your arrival.
  
  We focus on organic and local food which will give you a great start to your day.
- Tailored to your needs
  
  We know that staying away from home can be challenging if you have food allergies, intolerances or follow a specific diet.
  
  This is why we do our utmost to meet your dietary needs at all our hotels in Norway, Brussels and Rotterdam.
  
  If you have allergies or specific needs, please ask our skilled restaurant teams for any information needed.
  
  For any special circumstances, please contact the hotel before your stay so that we can adapt to your needs prior to your arrival.
Fitness & sauna
- Many of our hotels in Norway, Brussels and Rotterdam make sure that you keep your good routines while staying at our hotels.
  
  Several hotels have modern fitness rooms with state of the art equipment that you can use for free as a guest.
  
  Other hotels have agreements with local gyms that you can use for free or for a fee.
  
  See our hotels with fitness facilities
  
  At some of our hotels in Brussels you can also use sauna facilities.
Accessibility
- Accessible hotels
  
  Most of our hotels in Norway offer accessible rooms.
  
  Some of our hotels in Brussels offer accessible rooms.
  
  We are actively working to offer our guests an environment that meets the requirements of universal design.
  
  For more information about accessibility, feel free to contact the hotel directly.
Internet
Permissions
- Four-legged guests
  
  Many of our hotels accept pets for an additional fee.
  
  Please note that our hotels have variying practicies and different possibilities regarding pets at the hotel. This is due to allergy.
  
  To find out if the hotel allows pets, please contact the hotel directly.

Contact information

We are happy to help you by telephone during our opening hours:

Monday – Friday 8 am – 4 pm

You can also use our contact form.

We try to respond as quickly as we can, but there may currently be a slightly longer response time.

Call us Monday-Friday 08:00-18:00 or send an email to . We will respond within 24 hours, or on the first business day following the weekend or public holidays.

Call us Monday-Thursday 08:00-17:00, Friday 08:00-18:00, or send an email to . We will respond within 24 hours, or on the first business day following the weekend or public holidays.

Parking possibilities

Food & drink

Fitness & sauna

Accessibility

Internet

Permissions

Contact information

Norway

Brussels

Rotterdam