Corporate

Corporate contracts

• What are the benefits of a business agreement?

  With a business agreement with Thon Hotels, your company gets better rates on accommodation. For group bookings, events, meetings and conferences, we will make you a personalized offer. 

  In addition, your employees will have the opportunity to enroll in the loyalty program Thon DISCOVERY. Like this, they earn bonus points which they can use at our hotels and several of our partners.

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• Can all companies arrange a business agreement?

  Everybody welcome

  With us, all companies can enter into an agreement - regardless of size.

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• How do I set up a corporate contract?

  Setting up a corporate contract

  Creating a business agreement is easy. Have your organization number available and go to our company pages to create a business agreement.

  If you are unsure if you already have a business agreement with us, you will be notified when you enter the organization number of the company. 

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• Where do I find my company code?

  I’m responsible for our corporate contract with Thon Hotels

  Upon registration, you received the company code by e-mail. If you do not find the e-mail, please contact us.

  I am an employee of a company that has a corporate contract with Thon Hotels

  Information about your company’s corporate contract with Thon Hotels will usually be available on your company’s intranet.

  However, you can also contact the person at your company who is responsible for your corporate contract with Thon Hotels.

  Alternatively, you can contact us for assistance.

  Did you know...

  ... that you can link your personal login information and your company code? To do so, simply go to My Account on My Profile.

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• Where can I find my negotiated rate?

  I’m logged in with my company code

  To see your contract prices, you need to be logged in with your company code, or have linked the company code with your personal profile.

  After searching your hotel and date, look for the gray "Negotiated rate" label.

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• Can I link my personal membership to my corporate contract?

  Yes, please!

  It is absolutely possible to combine your membership and your company agreement.

  To do this, go to My profile, on the My account tab. At the bottom of the page you will find the field Negotiated rates. Here you can link your company code with your Thon DISCOVERY profile.

  A combination of company agreement and membership of Thon DISCOVERY gives you the best conditions, the best deals and a good experience of your stay or booking with us.

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Reservations and receipts

• How do I receive receipts for previous reservations?

  Your receipts

  You have access to receipts for previous stays on My bookings on My page. Click on the reservation number and you will see the receipt for that particular stay.

  It is also possible to receive receipts for previous stays by contacting the hotel. Have the reservation number available and we will help you.

  You need to be a member of Thon DISCOVERY to access My Page.

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• Where can I find a list of my reservations?

  I made the reservations myself

  You can fin an overview of previous and future reservations on My Page. 

  On My Page you have an overview of reservations you have made yourself (even if you have selected "I book for another person" during the booking process)

  You need to be a member of Thon DISCOVERY to access My Page. 

  Someone else made the reservations

  Reservation confirmations are sent to those booking the stay, even though the reservation is made on a company code. 

  It is possible to resubmit booking confirmations by pressing "Find or Cancel Booking" at the top menu of the website. 

  We are working on developing a My Profile for our corporate customers, as well. This will make it easier to access past reservations that were booked using a company code.

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Payment and charges

• Can my company pay by invoice?

  Paying by invoice

  It may be possible to pay by invoice. The payment by invoice needs to be requested directly to each hotel via your contact person.

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• How do I guarantee late arrival when booking for someone else?

  Guarantee late arrival

  To guarantee late arrival (after 16:00), all or part of the reservation needs to be prepaid. The simplest thing is that the person who makes the booking also prepays the entire stay.

  If the person booking has prepaid part of the stay, the person staying will need to pay the remaining amount of the stay at check-out.

  Please note: 
  We can't charge the card which was used in the prepayment at check-out, unless this card is present at the reception at check-out.

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